Privacy Policy

Effective Date: July 1, 2026

This Privacy Policy explains how ClipKing Ltd (“Company,” “we,” “us,” “our”) collects, uses, discloses, and safeguards information when you use the ClipKing mobile application and related services (collectively, the “Service”).

Contact: support@clipkingapp.com
Registered Address (Controller): 124 City Road, London, EC1V 2NX
Country of Establishment: United Kingdom
UK Representative: Not required because ClipKing Ltd is established in the United Kingdom.
EEA Representative: ClipKing Ltd has not yet appointed an EEA representative. If we actively offer the Service to individuals in the EEA without an EEA establishment and Article 27 of the EU GDPR requires a representative, we will appoint one and publish its contact details here before that offering begins.

This Privacy Policy is a notice explaining our processing of personal data. It does not ask you to consent to every processing activity described here. Where applicable law requires consent, we will request it separately and provide relevant choices at the appropriate time.

Important Notice (Skill-Based Competitions)
The Service is designed as a skill-based talent video competition platform. Participation, rankings, and outcomes are intended to be based on user-generated content performance, compliance with Event Rules, and community engagement (e.g., ratings), rather than chance. Legal classification and feature availability may vary by jurisdiction. This notice is provided for transparency and does not affect how we process personal data under this Privacy Policy.

INTERNATIONAL USERS
The Service is not offered in every country, and certain Events, purchases, rewards, or other features may be restricted by location. If you access the Service from outside our country of establishment, your information may be processed and stored in countries other than your own. Data protection laws vary by jurisdiction, and your rights may differ depending on where you reside. We apply appropriate safeguards for international transfers where required (for example, Standard Contractual Clauses for EEA/UK transfers).
We may restrict or discontinue the Service or particular features in jurisdictions where required by law or where we choose not to operate.

IMPORTANT NOTE ON TAX OBLIGATIONS (INFORMATION ONLY)
If you receive any rewards, prizes, or money-equivalent benefits in connection with the Service, you are solely responsible for any applicable taxes and reporting obligations in your jurisdiction. We do not provide tax advice. (This notice is provided for transparency and does not change how we process personal data.)

1. SCOPE
This Privacy Policy applies to information processed in connection with the Service, including information collected through:
(a) account registration and authentication,
(b) user-generated content uploads and interactions,
(c) in-app purchases via Apple/Google,
(d) safety and reporting tools, and
(e) analytics and diagnostics.
This policy does not cover third-party services you access through the Service (e.g., Apple App Store, Google Play, device operating system services). Their privacy practices are governed by their own policies.

2. INFORMATION WE COLLECT
2.1 Information You Provide
We may collect:
(a) Account information: email address, username, authentication identifiers.
(b) Age-related information: date of birth.
(c) Parental/guardian information: for Users identified as under 16 during email/password registration, a parent/guardian email address and consent status/records.
(d) Profile information: profile photo/avatar (if uploaded), optional profile fields you choose to provide.
(e) Communications: messages you send to us (e.g., support requests), including attachments.

2.2 User-Generated Content and Interactions
We process:
(a) Content you upload: videos, captions, thumbnails, and associated metadata (e.g., upload time, event association).
(b) Engagement actions: ratings (e.g., “crowns”), likes, comments, shares/saves (if enabled), and related interaction logs.
(c) Safety reports: reports you submit regarding users/content, including the information you provide in the report (e.g., category, description, identifiers/links).

2.3 Purchases and ClipChips Data (No Card Data)
If you purchase ClipChips via Apple In-App Purchase or Google Play Billing, we may receive and store:
(a) purchase tokens/receipts and transaction identifiers (as provided by the app stores),
(b) product identifiers (such as the ClipChips pack purchased),
(c) purchase time and status (e.g., successful, refunded, canceled),
(d) ClipChips balance and usage history inside the Service, and
(e) parental consent verification state for purchase eligibility where applicable.
We do not collect or store your full payment card number. Payment credentials are handled by Apple/Google.

2.4 Technical, Device, and Usage Data
We may automatically collect:
(a) Device information: device model, OS version, language, time zone, device identifiers as permitted by your device settings and applicable law.
(b) App diagnostics: crash logs, performance data, error logs.
(c) Network and approximate location signals: IP address (which may indicate approximate location), connectivity data.
(d) Usage and analytics data: screens viewed, feature usage, session timestamps, and events (e.g., video viewed, video uploaded, crowns given, ClipChips purchase events), typically via analytics tools (e.g., Firebase Analytics).

2.5 Permissions (Device Access)
Depending on features you enable, the app may request access to:
(a) camera, microphone (video recording),
(b) photos/media library (uploading),
(c) storage (caching/processing),
(d) notifications (push tokens).
You can manage permissions in your device settings. If you disable permissions, some features may not function.

3. HOW WE USE INFORMATION
We use information for the following purposes:
3.1 Provide and Operate the Service
(a) create and manage accounts,
(b) authenticate users (including third-party sign-in where enabled),
(c) enable content uploads, hosting, playback, and interactions,
(d) facilitate participation in events and leaderboards,
(e) administer ClipChips and feature access.

3.2 Payments and Purchases
(a) verify purchases and maintain the correct ClipChips balance,
(b) prevent fraud/abuse related to purchases,
(c) provide customer support for purchase-related issues (store rules apply).

3.3 Safety, Integrity, and Moderation
(a) enforce our Terms and event rules,
(b) detect and prevent fraud, bots, manipulation, and abusive behavior,
(c) review and process user reports,
(d) remove or restrict content/accounts where necessary.

3.4 Copyright, Music, and Legal Compliance
(a) respond to copyright or intellectual property complaints (including music-related claims),
(b) investigate repeat infringement allegations,
(c) comply with legal obligations and lawful requests.

3.5 Communications
(a) send service messages (verification, security notices, policy updates),
(b) send parental consent requests and confirmations where applicable,
(c) respond to your inquiries.

3.6 Analytics and Improvement
(a) understand usage and improve features and performance,
(b) debug issues, monitor reliability, and develop new functionality.

3.7 Rewards, Prizes, and Tax-Related Notice (Information Only)
If events include rewards or prizes, we may process data necessary to administer eligibility checks, anti-fraud controls, and recordkeeping. Users are solely responsible for determining and meeting any tax reporting or payment obligations in their jurisdiction related to rewards or money-equivalent benefits. We do not provide tax advice.

4. LEGAL BASES (EEA/UK USERS)
If you are located in the EEA or the UK, we process personal data under one or more of the following legal bases (GDPR/UK GDPR):
(a) Performance of a contract: to provide the Service and fulfill our Terms.
(b) Legitimate interests: to secure, maintain, and improve the Service; prevent fraud; enforce rules; protect users (balanced against your rights).
(c) Consent: where required (e.g., certain optional permissions, marketing where applicable, parental consent for minors where required by law).
(d) Legal obligation: to comply with applicable laws, lawful requests, and regulatory requirements.

5. HOW WE SHARE INFORMATION
We do not sell your personal data. We may share information as follows:
5.1 Service Providers (Processors)
We may share information with vendors who help us operate the Service, such as:
(a) Firebase (Google) for authentication, databases (e.g., Firestore), analytics, and related infrastructure services.
(b) Cloudflare Stream for secure hosting and playback of user-uploaded videos.
(c) Email delivery providers (e.g., SendGrid) for verification, parental consent emails, and essential communications.
(d) Analytics and diagnostics providers for crash reporting and performance monitoring (where enabled).
These providers process data under contractual obligations and only as necessary to provide services to us.

5.2 App Stores and Payment Providers
Purchases are handled by Apple and Google. They process payment data under their own policies. We may receive purchase confirmations/receipts and related transaction metadata from them.

5.3 Legal, Safety, and Enforcement
We may disclose information if we believe in good faith that disclosure is necessary to:
(a) comply with law, regulation, legal process, or governmental request,
(b) protect the rights, property, and safety of the Company, our users, or the public,
(c) investigate or enforce our Terms and policies.

5.4 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.

6. INTERNATIONAL DATA TRANSFERS
Our service providers may process information in countries other than your own, including countries that may not offer the same level of data protection.
Where required (e.g., for EEA/UK users), we rely on appropriate safeguards such as:
(a) the European Commission’s Standard Contractual Clauses (SCCs), and/or
(b) the UK International Data Transfer Addendum or other approved mechanisms.

7. DATA RETENTION
We retain personal data only for as long as necessary for the purposes described in this Policy, including:
(a) while your account is active,
(b) as needed to provide the Service,
(c) to comply with legal obligations,
(d) to resolve disputes and enforce agreements,
(e) for backup, security, and audit purposes.
User content (videos) may remain hosted until deleted by you or removed under our policies. Some residual copies may persist temporarily in backups or caches.
When an account is deleted, we may retain non-personally identifiable in-app purchase records for financial auditing, reporting, fraud prevention, and legal compliance. These records may include an anonymous user identifier, the product purchased, and a timestamp, but are no longer linked to a specific identifiable account. An uploaded profile picture may remain in secure backup storage for a short period, such as up to 30 days, before being purged through automated backup cycles.

8. SECURITY
We implement reasonable administrative, technical, and organizational measures designed to protect your information, including:
(a) encrypted transport (HTTPS/TLS),
(b) access controls and least-privilege principles,
(c) security monitoring and incident response practices.
No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

9. CHILDREN’S PRIVACY; PARENTAL CONSENT
We are committed to protecting children and complying with applicable child privacy laws (including GDPR/UK GDPR and COPPA where applicable).
The Service is not directed to children under 13, or any higher minimum age required by applicable law, and we do not knowingly permit such children to create accounts or use the Service.
ClipKing applies an under-16 parental consent and approval process. During email/password registration, a User identified as under 16 must provide a parent/guardian email address different from the User’s own email address. We send a consent request to that address and record the consent status.
Purchases by Users under 16, including ClipChips purchases, require a separate parental approval step through the Service. Providing a parent/guardian email address does not itself constitute verified consent or purchase approval.
Parents/guardians may contact us to request access, deletion, or withdrawal of consent, which may limit or terminate the child’s ability to use the Service.
If you believe we collected a child’s data without valid consent, contact us at support@clipkingapp.com.

10. YOUR RIGHTS AND CHOICES
10.1 Account Controls
You may update certain account details in-app. You can permanently delete your account directly in the ClipKing app by opening your Profile page, scrolling to the bottom, tapping “Delete Account,” confirming the deletion, and re-entering your password when prompted. For help, contact support@clipkingapp.com or review the Account and Data Deletion page at https://clipkingapp.com/account-deletion.html.
Account deletion removes the Firebase Authentication account and the identifiable User profile stored in Firestore, including the User ID, username, email address, birth date, parent email (if provided), and current ClipChips balance. As explained in Section 7, non-personally identifiable purchase records may be retained for financial, legal, fraud-prevention, and audit purposes, and residual profile-picture backups may remain for a short period before automated deletion.

10.2 EEA/UK Rights
If you are in the EEA/UK, you may have the right to:
(a) access your personal data,
(b) correct inaccurate data,
(c) request deletion,
(d) object to processing,
(e) request restriction,
(f) data portability,
(g) withdraw consent (where processing is based on consent),
(h) lodge a complaint with a supervisory authority.

10.3 Other Jurisdictions
Depending on your location, you may also have rights under other data protection laws (for example, laws in the United States, Canada, Brazil, or other jurisdictions). Where such laws apply, we will honor applicable rights requests in accordance with those laws. You may contact us at support@clipkingapp.com to exercise your rights.

10.4 Push Notifications
If we send push notifications, you can opt out via device settings.

10.5 Analytics Choices
Some analytics/diagnostics may be controlled through device-level settings or in-app settings (if provided). Certain essential diagnostics may still be processed for security and reliability.

11. THIRD-PARTY LINKS AND SERVICES
The Service may contain links or integrations to third-party services. We are not responsible for their privacy practices. Please review their policies.

12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. If changes are material, we will provide notice in-app, by email, or through another appropriate method where required. The updated notice will state its effective date. Where a change requires consent under applicable law, we will request that consent separately rather than treating continued use of the Service as consent.

13. CONTACT US
If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact: support@clipkingapp.com


We appreciate your trust in us to protect your personal data.